Great service!
I’ve ordered from many different companies. It only took two days to ship, which was the only positive. Had more than 20 that were black, which means they were dead from more than the amount of time that way they were shipped. It takes more than two days for them to turn black when they’ve died. They told me it was because of the 90° heat however it had been in the 70s those three days that it shipped, and it didn’t come very far from my state. I won’t ever order from them again because they then argue with me and told me they know better than I do which if they did, they know it takes more than two days for them to turn black once they die. they were dead Before they even sent them to me. I heard bad things about this company and now I know for myself. I only ordered from them because it was cheaper than the other sites, I will order from the other places that I order from and pay more from now on. Learn my lesson from going cheap.
We’re sorry to hear your mealworms didn't arrive in good condition. To clarify, your package was in transit for 3 days. During this period, temperatures were close to 90 degrees. Unfortunately due to the perishable nature of the product we cannot guarantee live arrival when using economy shipping services. As mentioned in the description, we strongly recommend opting for FedEx Priority Overnight shipping with cold packs. If you have any additional questions or concerns please reach out to our friendly customer service team using the Contact Us link at the bottom of the website for assistance.
I'm very happy with my purchase!! I only had 1 that was dead but it looks like it got trapped and smashed at one point. Absolutely no fault to seller tho!
Ordered 2days FedEx 50% arrived dead. Order replaced and all worms alive... perfect thanks
Always delivered on time andno.dead worms.