|
|
by kevin199300 on March 19, 2023
hedgehog doesn't wanna run on this one and the other one i had is broke i tried to show him he did ran but lost interest oh well i guess ima have to buy another type of wheel -Kevin
[Response from Seller: Thank you for your review Kevin. We’re sorry to hear that your hedgehog doesn't want to run in the Silent Runner Wheel. This is our most popular wheel for hedgehogs. The bean-shaped openings and a solid black rear wall is pet-preferred. Since you've only had the wheel for a day or two, we'd recommend giving your pet a few more days to try it out and hopefully he will learn to love it soon. Otherwise if you'd like, you can try our 'open face front plate' and perhaps your hedgehog would prefer that design. Please reach out to our friendly customer service team using the link at the bottom of the website for any additional assistance.]
|
by Anonymous on March 15, 2023
All my chins LOVE THIS RUNNER!!!! Built well- I use the cage mount only,as they are rowdy chins and want them safe while we sleep. Plus is saves on room in the cages. I have not had any issues what so ever. Easy to clean, quiet, I'm getting another one as another chin is coming to live here. -Gina J
|
by Anonymous on February 3, 2023
I bought 2 green silent runners for my hedgehogs 5 years ago. Paid additional shipping fee too! It was hands down the BEST and well made silent runner on the market !! High quality, sturdy build, good materials met all my high standards. (I spend months researching the runners online and in store. Finally decided to buy from Exotic Nutrition) It was pricy back then. But I went for it.
After many years of use, the metal base, the track and everything still works PERFECTLY! Believe if or not, the runner still runs silently even to this day! (My hedgehogs use the wheels 3-6 hours everyday for the past 5-6 years)
They LOVE it and are CRAZY about the runner !! 😍 Thank you -Lillian C.
|
by Anonymous on January 28, 2023
Hedgehog loves the size but product doesn’t sit flush and even. Almost looks warped but till works and is quiet -Christina
[Response from Seller: Thank you for your review, Christina. We’re sorry to hear that your Silent Runner Wheel is not working as expected but we’d be happy to resolve this for you. Please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
|
by Anonymous on January 3, 2023
I am wondering, on this ad, second post bottom is metal. And i got the plastic bottom one. Can you explain why?
Pro: enough space, light weight for syrian hamster
Con: when hamster running on the wheel, its moving (wobbling around, not steady so i had to put a heavy marble on the bottom part stand) // definitely you need to work on the bottom if you have it for hamster or hedgehog.
[Response from Seller: Thank you for your review. To clarify the difference in the stand you received, we recently swapped from the pictured metal stand to an easier to assemble/pack plastic stand. If you have more questions or would like to inquire, please contact our friendly customer service team using the Contact Us link below.]
|
by Anonymous on April 22, 2022
The silent runner wheel is great. Little to no noise. I have a hedgehog that is pretty big and he fits great in the wide wheel. - Sonja B.
|
by Anonymous on March 17, 2022
It works great for our rats, nearly silent, and they love it. They were pushing it around in the cage and impacting other items in the cage, causing noise. I decided to use the attachment bracket to attach it to the cage, but the bolt is too short. If I use the stand inside the cage and half the attachment bracket outside and a lot of force, I can get just enough of the bolt exposed to put the lock washer and nut on. The bolt needs to be longer. It’s not like the cage wire is especially thick, either, but I do have to put the bracket where the wires cross. - L Riley.
[Response from Seller: Thank you for your review. We’re sorry to hear that your product is not as expected. If we may offer a suggestion, you may find using our Grip Strips useful! The rough, textured design of the Grip Strip helps keep the stand still and steady while your pet is running in their wheel. If there's anything else we can do for you, please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
|
by Anonymous on March 12, 2022
I like this wheel! I have it attached to the cage. The only downside is that the front piece (with the little openings for the hedgies to get in) is removable—which is good! However, when I took the front piece off, it was impossible to get it back on. Multiple people tried and we still couldn’t get it back on. My hedgie will use it without the front piece, so it works for me just fine. - Claire C.
[Response from Seller: Thank you for your review. We’re sorry to hear that your Silent Runner Wheel is not able to be placed back together as expected but we’d be happy to resolve this for you. If there's anything else we can do for you, please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
|
by Anonymous on February 14, 2022
Awesome wheel! Great size! And truly very, very silent! Highly recommend for all hamsters and other small pets! Mine loves it as well! - Alex L.
|
by Anonymous on January 18, 2022
The wheel worked great at first. It's fairly easy to disassemble and clean, and it's just as easy to reassemble. Makes only a slight whisper of a noise while in use that can usually be masked by an active fan (which I sleep with anyway) or quiet sleeping sounds (I usually go for rainstorms; sooooo relaxing). However, in the last two months my hedgie Nina has been running relentlessly at night, and at least once per night it seems like the wheel unscrews itself little by little, unfastening itself from the cage wall, which results in various metallic noises that continue until I get up in the middle of the night to retighten the bolt. Really frustrating because I don't want to take her wheel out; she's a little chunky and needs the exercise. But I also have to wake up at 4 or 5am most mornings for work and need my beauty rest. I'm not really sure what to do about it. - Jordan H.
[Response from Seller: Thank you for your review. The Silent Runner spins on dual ball bearings located in the back plate of the wheel. If your wheel is coming loose, the bearings may need to be replaced so that the wheel can work at it's best capability. We've sent an email to you with more information.]
|
by Anonymous on October 11, 2021
My hedgehog loves this wheel but I do not. This wheel is so noisy and does not work correctly. The center bolt is always coming unscrewed which causes it to make really loud noises. All night long. I've read there is a recall for that issue. Can I get a replacement? - Seanna J.
[Response from Seller: Thank you for your review. We’re sorry to hear that your Silent Runner Wheel 12" Wide is not as expected but we’d be happy to resolve this for you. Please reach out to our friendly customer service team using the link at the bottom of the website for assistance. We hope to hear from you soon!]
|
by Anonymous on October 10, 2021
Truly SILENT!!!! I use the stand AND I attach the nut on the outside of the wire cage so it is stable AND won’t move about the cage. Comes completely apart for a thorough cleaning. Hopefully it lasts, like the other reviewers say it will. Very pleased so far!!! - Jaime S.
|
by Karina12 on October 8, 2021
My hedgehog Slash loves his wheel so much. I barely even hear it at night, which is great because I’m a very light sleeper. - Karina B.
|
by icycle83 on September 16, 2021
This is the only wheel that I use or would recommend! Silent! Smooth! Safe! Unless you have two critters, they tend to throw each around in any wheel. - Sara G.
|
by Anonymous on August 13, 2021
love it is on it every night! - Christina K.
|
by Neerajv23 on July 29, 2021
I managed to get the plate straightened out and it works great but I took it apart to wash it and the next day it started squeaking? I wasn't expecting the ball bearings to crap out so quickly, might be a manufacturers fault. I don't think water could be the cause as I've been cleaning these wheels for years. My 9 inch Silent Runner lasted for years on the same ball bearings and still barely makes a noise.
Luckily I had ordered a pack of spares and was able to replace the squeaky one on the inside. I should have bought 4-5 packs of spares :/ -Neeraj V.
|
by Anonymous on July 22, 2021
It took a while to reach the UK and it's fine except for the metal base plate which is slightly bent so it's unstable and wobbles around and loudly rattles my Syrian hamster's hutch due to the vibration, making it difficult for her to run on it at full speed. I also got a Wodent wheel which is in perfect condition.
I'm going to try and straighten it out if I can. Since it takes so long to arrive from the US I don't know if it's worth buying or getting sent a replacement. This is the only site where I can find a good variety of Silent Runner wheels and accessories that aren't really expensive or have a very limited stock so hopefully this can be resolved. -Neeraj V.
|
by Anonymous on February 22, 2021
Reni (my chinchilla) loves her wheel! She stays in it more than she does in her house! Now, she's chewed to how she wants it and unhooked it from her cage herself while I was asleep. When she gets in it and goes, it's not silent though! That is her favorite thing she has in her home! She usually likes to wheel in it when I lay down to go to sleep actually to wake me up. She's my heart! I definitely recommend this wheel for chinchillas! -Becky E.
|
by Hjobrien on December 23, 2020
Very happy with pricing! -Heather O.
|
by Anonymous on November 30, 2020
Fat little Sebastian looooves his wheel. Now he can go fast, fast and no one gets annoyed because his new wheel is silent. Yay! Go Sebastian Go!! -Vicki T.
|
by Anonymous on November 28, 2020
By far the most solid and stable wheel I've had. If you use the heavy base that comes with it and the cage attachment, it's quiet and not going anywhere.
The cage attachment will unscrew itself when they run counterclockwise, but a drop of blue LockTite solves that problem.
It's a good buy! -Stacy B.
|
by roserose3335 on November 15, 2020
Very nice for my hedgehog! -Barbara L.
|
by Anonymous on October 28, 2020
Finally a quiet and stable wheel.! I LOVE IT and can finally sleep!!!!
Once it was in my hand I worried that the track was so sandpaper-like that it might be hard on his little feet - he uses his wheel a lot - so instead of putting it in the wheel I set the track along the base of his tank and hope it keeps his nails trimmed that way. -Jennifer N.
|
by lewishsr on September 27, 2020
i have 14 of them they are great easy to take apart and wash all mine are on the cage every now and i put a drop of oil on bearings i have had no problem had them going on 4 years still work great! -Lewis H.
|
by Anonymous on September 10, 2020
So far the wheel is great. The instructions for attaching to the base weren’t super clear and there weren’t any instructions on how the wheel came apart but I figured it out pretty quickly. The wheel itself is great but could have come with more/better instructions. -Karen B.
|
by Anonymous on August 22, 2020
My grandson ask for a wheel for his birthday. Knowing nothing about wheels I did my research. After reading many reviews I selected the Silent Runner Wheel 12". My grandson called and said his rats love it. I like the stylist colorful look. -Sherry G.
|
by Anonymous on August 2, 2020
We bought another brand/style wheel after two years, only to buy fresh. Our hedgehog wouldn’t use it. The Silent Runner has a wide running area that isn’t sloped and I think our hedgehog likes the cover. Very durable and well worth the money! -MaryBeth P.
|
by Rebeccaanne96 on July 9, 2020
It’s a good wheel, but it gets noisy every now and then. You’ll have to keep tightening it. -Rebecca M.
[Response from Seller: Sorry for that issue! Please reach out to customer support for troubleshooting tips!]
|
by Anonymous on June 22, 2020
Love it! The Sandy Track keeps nails manageable too. -Misty H.
|
by Team Harold on June 19, 2020
Nice big wheel. Quiet. Easy to clean.
|
by Gitti on June 16, 2020
Works great
My hedgehog gets in his mileage every night! Very quiet Easy to clean too. -Brigitte C.
|
by Anonymous on May 25, 2020
Ordered this wheel for my rat boys as they have gotten bigger and the wheel we previously had was just sooo loud. Love this one, they run all they want, with hardly any noise. -Amy D.
|
by Anonymous on May 16, 2020
I really like these wheels because they are sturdier than other wheels. They are easier to clean and its nice that we can change the wheel up, between a sandy or easy clean wheel (AutoClean track). - Nick S.
|
by Anonymous on May 12, 2020
So the first time I bought this wheel the bearing kept coming loose so I bought a new one and was going to take the baring out. But this one had a whole new one. It works much better. But i wish the first one had the same set up. -Alana C.
|
by Anonymous on May 11, 2020
It is much better than a different brand we had previously. It is quite and has a good stable base. Our hedgehog had no issues on the very first night. I recommend it for sure. -James W P.
|
by Anonymous on January 14, 2020
The only thing good about this wheel is it silent. Cleaning it is another matter all together. It has to be cleaned daily the holes aren't big enough to allow the feces to exit the wheel and the more the animal runs the more it feet and wheel are covered. I stop using it and put it in the closet. the silence doesn't not out weigh the cleaning it takes every day to use this. I switched back to the original metal black wheel. It one purchase here I reget. -Mark T.
[Response from Seller: Thank you for your review Mark- we're so sorry to hear that you had issues cleaning the wheel. Since hedgehogs don't have a specific area in the cage where they use the bathroom, it is common for them to "go" while they're running in the wheel. This wheel can be completely disassemble for cleaning, there are no nooks or cranny's for urine or feces to hide. It's easiest to just let the pieces soak in warm, soapy water then scrub, rinse and dry.]
|
by rdbbailey31 on January 12, 2020
I didn’t get a wheel stand. There’s one shown in the picture with the starter kit. Otherwise when we use it in the cage our hedgehog loves it and so far it’s been much quieter at night. -Robin B.
|
by Anonymous on December 6, 2019
It is unstable and unscrews itself over time. Because of this it bumps against the side of the cage and is LOUD. And after 2 months our 2 gerbils had chewed all the way through the plastic. -Sam
[Response from Seller: Sorry to hear about these issues, Sam. This is a plastic wheel, so it is susceptible to chewing, especially by rodents. If you'd like to replace the chewed parts we do offer replacements- otherwise a more permanent solution would be to invest in an all-metal wheel that cannot be chewed, like the Treadmill Wheel. If the wheel is unscrewing itself please email our support team at sales@exoticnutrition.com to review troubleshooting tips."
|
by Anonymous on July 27, 2019
I now have four Wide 12" Silent Runners for my 10 rats and I've tried lots of other brands (Wodent Wheel, Silent Spinner, treadmill-style runners, etc), but this is the quietest and safest wheel design I've ever found! I keep my rats in my bedroom and several of them LOVE to run (especially my little fitness junkie Lady, who runs literally ALL night long), but these wheels are SO quiet and don't keep me up or wake me up at all. To my surprise, my rats have not chewed any of the wheels excessively; they gnawed the first Silent Runner that I gave them a little bit, but only did superficial damage and now leave it be. Plus I love the extra wide version and the "bean" shaped openings because even my biggest rats can comfortably use them! It's really easy to disassemble, clean, and reassemble, too. And I highly recommend getting the cage attachment because it is much more secure than just using the stand (which my rats would easily move/tip over/generally make a mess of). I 100% recommend this wheel over any other for rats who like to run!! -Emily S.
|
by Wulfiee1982 on July 4, 2019
I've had 2 of these for quite a long time now and wish I had just purchased an additional treadmill wheel instead. I like the upright design for space purposes, but I wouldn't recommend this product. I have rats and the wheel is not very sturdy when they run. It's very wobbly and quite noisy. Reassembly of the wheels is 50/50. One of the wheels is very easy to get back together. The other is extremely difficult to get a track back into the groove (either stock track or sandy track). I'm guessing YMMV depending if you get one that is easy or difficult. The stand and wheel itself are all very easy to clean - I guess that is the good feature. I would highly recommend their treadmill wheel instead! It takes up a lot of floor space but is MUCH quieter, even easier to clean, chew-proof and doesn't require assembly after cleaning. -Anne
|
by Gftorain on June 2, 2019
This wheel is truly silent! My hedgehog would wake me up in the middle of the night because his previous "silent" wheel would rattle when he was really energetic. This wheel has a sturdy base that doesn't move or rattle. It's great that I can switch to the Sandy Trimmer Track for a few days to trim his nails! Overall, I'm happy with this purchase and so is my hedgehog! -Gloria T.
|
by Anonymous on April 22, 2019
great product
ez to use
ez to clean
nice and quiet for my nocturnal hedgehog! -Gloria C.
|
by Anonymous on March 23, 2019
The selection of wheels in stores neat me are horrible. They are loud and they break and cost more than they are worth. While the cost to ship this wheel to Canada is a bit excessive as it is actually more than the wheel itself I would still suggest this wheel to anyone with a hedgehog. My hedgie loves to run on his wheel and I hated denying him that because his old ones were so loud they kept me up at night. This is a sturdy and extremely well constructed product and I am very pleased and satisfied with it. -Katlyn F.
|
by Anonymous on March 5, 2019
I love the idea of it. It’s not as wide as I thought it would be and the openings could be made a little better. Overall it’s a good wheel. It’s kind of hard to turn. But I love the sandy track. -Hailey B.
|
by cousinss on February 28, 2019
My hedgehog loves his wheel! I find it easy to take apart and clean, and it is very quite compared to other wheels I've had for pets. -Shelley T.
|
by Anonymous on February 21, 2019
(Only bought the wheel) The wheel is silent, works very well. The only downside I have (can't blame the wheel) is I can hear my hedgies feet running on it. So the wheels silent, her feet are not. -Averi G.
|
by Anonymous on February 19, 2019
Love! We bought one of these for my daughter's hamster and she runs on it all the time and quietly. The second one we bought is for 2 baby, male rats. Still working on getting them to run on it, but I know they will get the hang of it eventually with some training. Wheels are super quiet and easy to clean. Love the accessories that you can get for it as well. -Melinda F.
|
by Anonymous on January 9, 2019
So far so good! We received the wrong order at first, however Exoticnutrition QUICKLY corrected the issue. Our Hedgehog LOVES the wheel! -Scott S.
|
by Jmsimpson21 on December 31, 2018
Our hedgehog loves it! -Jamie S.
|
by Anonymous on December 25, 2018
Great wheel!! I had the cage attachment on my wire cage, but as my hedgie grew it wouldn’t hold up like I wanted. I started to use the wheel stand instead and I have no problems! -Rachel A.
|
by Hillarydel on December 4, 2018
I am extremely disappointed in this wheel. I was really surprised because I read all these positive reviews too. When I first got it, as my hedgehog would run he would literally spin the ENTIRE wheel in a circle. The wheel is only OCCASIONALLY silent but that is after I literally duck taped the sucker down with gorilla strength duck tape. I also have to tighten the screw/bolt in the back every night otherwise I get woken up to it banging around. Its also a huge hassle to clean. Overall just super disappointed. For all the bells and whistles it claims to have I found that its really not worth it. -Hillary D.
|
by Katherine on November 28, 2018
This is the best wheel! It seriously is a silent runner, hardly makes any noise and is large. Our sugar gliders love it! The grip pad and cleaning wheel are all easily changeable. -Katherine C.
|
by Anonymous on November 24, 2018
Our hedgehog, Hurbert, loves it. Took him a few to get used to the holes in the front, but once he figured it out he was sold. With his old wheel we always knew when he was running, even with a door between us. However, with this new wheel we keep checking on him to make sure he's out and about. He's just curled up on the wheel, caught in the act! We were worried he wasn't getting up at all, but he's just running. Super quiet, we love it!! -Brooke E.
|
by kchow22 on November 14, 2018
There seems to be too much resistance in spinning. With other wheels, my gliders fly with them, this wheel doesn't seem to "free-wheel" as nicely and therefore they don't seem to use this wheel as much.
|
by kriket on October 9, 2018
**UPDATE** I previously rated this wheel low because of the noise made when the wheel rubs the post it's attached to. The post, while strong, is thin and allows the wheel to sag a bit when the weight of your critter is in it. Simple solution is to bend the post out from the base slightly so that the wheel won't touch it when it sags. Something that could be addressed during manufacturing but depending on the weight of your critter, probably easier and more accurate when done at home. To prevent the negative reviews i see for crap getting stuck in the connecting pieces, Take it apart when you clean it :) -Nathan J.
|
by Anonymous on July 29, 2018
My hedgehog loves it! -Carla Y.
|
by Anonymous on July 12, 2018
Sorry, my chinchilla and I did not like it.
It didn't even last 24 hours.
Chinchilla chewed on it and it was not quiet. -Kris K.
|
by Anonymous on July 10, 2018
It is very quiet, can only hear the soft padding of feet from my hedgehog. I have not figured out how to take the front cover for cleaning but not a big deal, we spray it outside with the hose or in the tub. It is a MAJOR step up from the noisy one we had before. -Fabienne B.
|
by Anonymous on July 6, 2018
It works great and is super easy to clean - but calling it "silent" is a lie. My wheel constantly makes noises and it wobbles a lot. My hedgehog loves it and the noise doesn't both her - but it keeps me up at night. Not sure if mine is just defective or what but definitely not silent. -Aceland K.
|
by Anonymous on June 6, 2018
My hedgehog loves it. The front cover comes off which makes it easy to clean too. -Liz T.
|
by Anonymous on May 2, 2018
This one is great and it is the perfect size. It's a little hard to clean if you use the cage attachment but it is still manageable. Love it! -Justine R.
|
by Anonymous on April 2, 2018
My chinchilla loves this . Input the sandy track in it. She wont get out of it!! Best $$ I spent so far! -Donald C.
|
by Anonymous on April 2, 2018
I love this wheel. I needed a different one because the one my hedgehog had was so noisy you could hear it in other rooms with the doors closed- not good when nobody else is nocturnal. This wheel is silent, it comes apart for super easy cleaning and goes back together no problem. Great purchase! -Chantel P.
|
by Anonymous on March 13, 2018
This is the 3rd and best wheel I’ve tried for hedgehogs. My newest hedgehog just outgrew a smaller size wheel, so I was looking for the best possible wheel for her now that she is older. This lives up to the high reviews. It is silent (except for hearing hedgehog feet sprinting) and glides, making it easy for my hedgehog to run all night. Would definitely purchase again and again. -Nicole L.
|
by Anonymous on March 4, 2018
So quiet!! Much much better then my old plastic wheel! I have a hedgehog and she is in my room, so it was hard to sleep at night, but with this new wheel it’s like she’s not even there. I only thing I can hear are her feet touching the wheel but I shure that can be fixed by trimming her nails down. -Cassisdy M.
|
by Anonymous on March 1, 2018
Barely fits my male rats - might not work for really big boys. My wheel runner's posture is much better on this wheel than the previous one I had, although he's still a bit weirded out by how easily the wheel moves - any movement while he's in the wheel but not running will set it swinging back and forth quite significantly, and I can't seem to tighten the nut enough to minimize that movement. His non-wheel-running brother is not a fan of the swinginess, so he won't even use the wheel to nap.
The wheel is definetly silent (though my wheel runner tends to walk rather than all out running), and seems easy to assemble. The excessive swinginess is annoying, but not enough to drop a star, given how nice the rest of it is. -Emily R.
|
by Anonymous on February 9, 2018
This wheel is amazing! My hedgehog loves it! It’s easy to clean. The assembly takes some finicking, but easy to get acquainted with practice. And you can order spare parts to the wheel, instead of paying for a whole new one! -Jennifer E.
|
by Anonymous on January 17, 2018
I bought the large silent runner, and my hedgehog loves his new wheel. We replaced the Carolina storm wheel with this and this is by far more designed for adult hedgehogs. Would recommend this wheel for any hedgie owners.
|
by Anonymous on January 8, 2018
Ordered two and my chinchillas love them!!! One of them even lounges in it when she's not running in it! -Kristen M.
|
by Anonymous on January 8, 2018
I do not hear this wheel at all! So easy to clean and my little hedgie loves it! Sarah M.
|
by Anonymous on January 8, 2018
My chinchilla loves it and we love how quiet it is! My chinchilla does love to chew on it though. -Rami S.
|
by jkadmin on January 8, 2018
This is a nicely made product. It is as described. My daughter's hedgehog likes it. He started using it right away! -James B.
|
by Anonymous on August 5, 2017
|
by Anonymous on July 21, 2017
It's not 100% silent, but my Hedgehog wouldn't run on any wheel until I got this one. Now he won't stop running on it! As long as he's happy I'm happy with it! It's plastic and easy to clean! -Nichole P.
|