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by Alyssam on December 19, 2022
My sugar glider runs in it all night long. N its so quite i dont even hear it. - Alyssa L.
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by Michele on December 9, 2022
My Degu's love these wheels we have one for each cage.
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by Anonymous on November 24, 2022
My Syrian hamster absolutely loves this wheel, and so do I. He’s happily running as I write this. I even ended buying an extra one for his playpen with the nail trimming track so I don’t have to switch out the track for his cage (it’s a pain getting the wheel back together). The company also had fantastic customer service when they accidentally sent the regular wheel instead of glow. They fixed the issue within a day. I would definitely recommend! -Laura H.
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by Anonymous on November 12, 2022
It had a decent gap in the wheel seem which can cause injury. Definitely not safe for hedgehogs! Too small for them to get out of. Returning it would cost almost as much as the wheel, so I figured it wasn’t worth the hassle. I reached out to customer service and they were aware of the gap issue so I’m not she why it was sent in the first place. The instructions on set up that came with it were also outdated. There was another component listen in the instructions that didn’t come with the wheel. Not a great experience. -Maggie B.
[Response from Seller: Thank you for your review, Maggie. We’re sorry to hear that your Silent Runner Wheel is not as expected. If there's a gap between the clear connector and the edge of the front or back panel, that usually means that the wheel isn't assembled tightly but it's a quick fix. You can also view our troubleshooting video that shows how applying pressure will close the gap between the clear connector and the plates. Once the wheel is assembled and tightened together, there should not be any gaps in the running track. Please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
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by Anonymous on October 4, 2021
Fits perfectly in cage for Syrian hamster with wheel attachment. Truly silent. All I hear are her little feet happily patter away. Also truly durable. I have the orange one for playing time outside of the cage which remains on the stand it comes with. Great, well designed wheels for reasonable price! Thank you! - Laura F.
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by Anonymous on August 14, 2021
Got this for my syrian hamster, he seems to like it. I got it on a stand and it shakes around quite a bit. Also got the sandpaper track, I don't see how it helps file the nails unless they were super long to begin with and it's harder to clean when they pee on it. -Lynn
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by Anonymous on June 13, 2021
Was working fine but now unscrews constantly at night and keeps me up when my hedgehog is runs counterclockwise to a point where if I don’t get up to tighten it it will fall off the stand. Worried it will hurt her as I can’t control which direction she runs. Will be trying locktite to try and fix. -Emily T.
[Response from Seller: Thank you for your comment Emily. You may need replacement bearings. The Silent Runner spins on dual ball bearings located in the back plate of the wheel, but they usually need to be replaced every 4-6 months so that the wheel can work at it's best capability. If your wheel was purchased within the past 60-days, those replacement parts will be covered under our warranty. Please reach out our team at your earliest convenience so we can help resolve this issue.]
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by Anonymous on June 9, 2021
Great product! -Cynthia N.
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by xgremlin on June 8, 2021
I got this awhile back for my sugar gliders and now that they have a bigger cage, they are able to use it. The wheel is good, overall. I did have to buy the cage attachment to attach it to the side of the cage because the wheel bounced as my gliders ran and it would make the stand bang against the bottom of the cage. After buying the cage attachment though, the only sound that comes from it is the pitter patter from my gliders feet when they run. However, the only problem I have now with this wheel is when my babies stop running, they stumble. There's no traction on the wheel and there's nothing for them to grab onto when they stop running. I will be buying one of the other tracks to hopefully fix this problem. -Jonni B.
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by Anonymous on May 9, 2021
After 4 years of owning 2 hamsters they love this wheel and I love it too. It's becoming loose on the hardware but they have replacements for when it wears so you don't have to buy a whole new system. I love that a lot. Glow and the dark one is nice I feel like my hammy enjoys it too because they have bad sight I feel like it's easier for them to see. With having it so long I feel like my hamster likes it better without the self cleaning part and stick with the solid track. I'd steer away from self trimming attachment I've heard that it's not too good for their paw pads. I put a sanitized flat rock in my hamster cage near his feeding dish so that they naturally wears down their nails. -Sena F.
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by Tork24 on March 3, 2021
This is a great wheel. Easy to clean and my gliders love it. The nail trimming track is awesome. -Tori M.
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by yourlittlerevel on October 18, 2020
I'm really annoyed that I paid for a glow in the dark wheel and it doesn't glow one bit. I can also hear the wheel turning. I'm very disappointed with this product. -Michelle E.
[Response from Seller: We're sorry to hear that you're not satisfied with your purchase Michelle. The GLOW Wheel must have access to daylight in order to GLOW during the night. For additional support or to request a return, please contact customer support by phone or email. Thank you.]
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by Anonymous on September 21, 2020
Best wheel for sugar gliders. Bought two! One for each glider. The wheel does okay on the stand but does travel a bit in the cage, one wheel is attached to side with cage attachment, both work just as well -Katie C.
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by L Cole on September 16, 2020
For Dwight,
I own two of the wheels and when I first got them I put the washer in the wrong place causing the wheel to loosen daily once I realized that I needed to put the tightening washer in a different place no more problems quiet as can be except for the thumping of their cute little feet! I hope you enjoy the wheels as much as my suggies have enjoyed their wheels -Linda C.
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by Dwight2020 on July 29, 2020
It’s not as silent as I thought it was going to be and have to tighten it a lil every night. -Will B.
[Response from Seller: Sorry to hear about this issue Will, please reach out to customer support with your order number for assistance.]
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by sanchari on July 7, 2020
My flying squirrels absolutely love the the silent wodent runners, I decided to get this one because I had the orange 12’ one already and wanted a differently color. It doesn’t glow though, so if that’s what you’re wanting don’t buy this, just get the regular orange one. -Sanchari F.
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by Anonymous on May 9, 2020
My chinchillas love this wheel. It’s silent and has a smooth ride. The way it mounts to the cage is secure and safe for my little furries. So much cheaper than the leading chinchilla wheels out there, but the quality is so much better. Easy to clean and they haven’t been interested in chewing it. -Susie K.
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by Anonymous on April 13, 2020
Better and more quiet than any other wheel I’ve tried! Have 2 now. Will continue to use and recommend. Exotic nutrition seems to be an excellent company that truly wants your sugs to be healthy and happy. Along with being informed and knowledgeable parents. Beyond impressed with these guys and will continue doing business. If you haven’t watched their info & product videos- 100% must see. They really show who’s behind the store and why they do what they do. Love it.
Ps. Thanks you guys- there’s not much out there for quality glider products as safe and healthy as yours. I appreciate your store! -Shelby
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by HollyLDokey on March 12, 2020
I now have 2 of these. I do not know if it actually glows in the dark as its never expose to tons of light since my suggies are nocturnal; I got it because it was a different color than the orange one I already have. I keep the sandy track in there and it keeps my girls nails pretty well maintained with the help of some sandy branches, perches, and quarterly nail trimmings. -Holly D.
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by allisonkay7 on February 24, 2020
It’s a silent runner. Perfectly quiet and the kids love it. But it DOES NOT glow in the dark. Pretty disappointed. -Allison S.
[Response from Seller: Thank you for your review, Allison. Please be sure the wheel has access to sunlight during the day, which will create the glow-in-the-dark effect at night. We hope this information helps!]
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by Anonymous on February 19, 2020
My little suggies love this wheel, were straight on it within minutes of me putting it in even with the sand track as hoping to keep their claws in check. -Kat W.
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by Anonymous on January 25, 2020
I just recently got in two of these wheels I bought for both my Syrian hamsters. They’re super easy to assemble, I use it with the stand not attached to the cage. And these wheels make no noise whatsoever. The previous wheels I had for them were very loud and kept me up at night. But with these wheels I have no problem with that. The stand is made of out metal, which keeps it very sturdy and the plastic is hard plastic so it’s not flimsy. It’s very easy to spin, it take very little effort. I highly recommend this wheel! -Izabell V.
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by Anonymous on January 21, 2020
Love it, but the included bolt is about 1/4 inch shorter than my other Silent runners cage attachment bolt. Had to buy a longer bolt. -Joe
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by GiuliaP99 on January 20, 2020
My hamster loves this wheel and the glow is perfect! I ordered it from Italy and it arrived in 8 days so I was happy too. -Giulia P.
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by Anonymous on January 15, 2020
I've had my 9in wheel for my Syrian for about a year and half now. The wheel works perfectly still. But it is time for an upgrade since he has grown in fur and size. He's a long haired Syrian so sometimes his long hairs get stuck so hopefully the 12in wheel will be better. Just a tip I'd go with the 12in right off the bat instead of buying another wheel once your hammy grows in size. -Sena F.
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by Alexis on December 4, 2019
Very nice -Alexis V.
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by Anonymous on November 12, 2019
An amazing wheel! I had mine shipped all the way to Singapore and did not incur any extra tax charges. The stand itself is perfectly weight and stable, and assembly is relatively intuitive as well. My Syrian hamster has a bad habit of peeing occasionally as he runs, so it's great that the plastic track and covers are easy to dismantle, and you can clean every nook and cranny. The plastic is also of a good quality(there's no sign of discoloration after 3 months of use and exposure to pet pee). As promised, it is also really quiet. -Corliss L.
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by Anonymous on November 9, 2019
I bought one of these a few years when we got our sugar gliders and they loved it so much we decided to get another one so they both have one. They are in them all the time. And they are so quiet. All you hear is their nails hitting the plastic. -Charles J.
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by Anonymous on November 4, 2019
It is a high quality wheel, very quiet. I have a White Dwarf hamster and she can still use the 12" version perfectly. The only reason I did not give this 5 stars is because the cage attachment does not work properly. If the screw is too loose then the wheel will fall. If the screw is too tight then the wheel encounters resistance and the hamster cannot turn the wheel. There is no way that the wheel will stay up on its own. So I used some tie wire to keep the cage attachment in place and it is now working fine. However, now I have to remove tie wire to clean the wheel which makes it that much harder to take out and clean. -Simon W.
[Response from Seller: We're glad to hear your hamster is enjoying the wheel! If you are having issues with the Cage Attachment, please reach out to our team at sales@exoticnutrition.com for troubleshooting advice. Thank you!]
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by OoimperfectoO on August 2, 2019
Iv had this wheel for about 2 months now and my hamster loves it, my boyfriend likes it cuz it's quiet (I'm not complaining 😜 I'll agree with him that it is 🤫 you have to look in his cage to know if he's up or not 😆) and I liked it cuz it was a good size for him/it glows in the dark - how fun!!! - and iv heard a lot of positive things about it in the hamster community... It seems sturdy/like it will last a long time 🙂
The only down side for me this wheel has is how annoying it is to clean throughly and take in/out of his cage
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by morag on June 20, 2019
My hamster loves this wheel! It's the perfect size for a large Syrian, as it keeps her back completely straight when she runs. It's also completely silent; unless I looked in her cage, I'd have no idea she was running.
The only downside to the GLOW Wheel is that it needs a lot of light to glow. That's totally fine with me (I got the GLOW wheel cause I hate the colour orange lol!), but it might be a bummer for someone who is expecting it to glow brightly. -Michele B.
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by Anonymous on May 21, 2019
I have 4 of these and I love them for my small animals! -Michelle B.
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by elainias on March 7, 2019
My suggies absolutely love this wheel. So sad so many people have such bad opinions of this company. They sure are missing out.(: -Elainia S.
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by Anonymous on February 9, 2019
Most my cage toys glow in the dark. Having a good safe wheel that also glows is awesome.
I needed to replace all my questionable freedom wheels when they started having issues with them breaking. I was given an orange silent runner on a toy trade for my custom designs and was impressed, so when i went to order and found glow was an option I took 2 for the same price as 1 freedom wheel.
My gliders love the big wheels to run safely. -Jennifer C.
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by Holly on February 6, 2019
Great product it’s silent and with plenty of room for safe running. -Holly Z.
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by Anonymous on January 9, 2019
The wheel is awesome, pretty quite and it does glow but not like the picture shows. But my suggies love it so I do too. -Jonathan R.
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by bgower on December 19, 2018
Awesome product! Very easy to change the standard wheel run with the one that trims the nails while the wheel is mounted. Put a black light on it for a few seconds and it glows for a few minutes. That being said, a black light shining on this during the day will really charge it for a midnight glow. -Brian G.
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by beakersteph on December 15, 2018
My lil Sugie loves her wheel. It doesn’t really glow much but that isn’t really important when it comes to her happiness. -Stephanie E-C.
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