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by ACreed9113 on May 18, 2023
Love this cage! The space is amazing, instructions were vague but overall I got it together fairly easy and it’s amazing. The latches are plastic for doors, they work well. I am personally upgrading mine to metal latches but the latches aren’t a problem now. I just wanted something that would match my theme more. -Amanda C.
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by Anonymous on April 30, 2023
Huge, nice cage for the price, but if there was an option to add a smaller door on one of the side panels, I would give this cage 100 stars. It is absolute chaos trying to get animals in/out of this cage (or even just trying to feed) and I worry about closing an arm/leg/head in the door. I also want to let everyone know that the trays do not pull out with the doors closed -- the doors have to be FULLY open for the trays to pull out.
I agree with the other reviewers that the assembly instructions were poor. Specifically, the pictures give no indication of the orientation of the parts and the parts are not labeled in the images. Also, definitely check the cage over for sharp metal projections. We had to clip off a sharp ~4cm projection. We'll see how it holds up -- I'm writing this review after two weeks of use. -Ashley O.
[Response from Seller: Thank you for your review Ashley. We appreciate your feedback on the Borneo Cage and we'll be sure to consider this for future product development and improvements. If there's anything we can help you with, please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
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by Anonymous on April 16, 2023
I bought the Borneo with the add on for my gliders. The size is awesome, the problem I have is that the doors on the cage portion that came in are off and have to be picked up on in order to close and to lock them. Both doors and all four locks. The add on door was perfect. That is my only gripe. On a different note, one thing that can be done to make it better I think, aside from making sure the doors and hinges are installed properly, would be to put small doors on the end panels. -Larry G
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by Anonymous on April 16, 2023
I bought this cage for my four Green Cheek Conures. They have so much room and love that they can spread their wings in this cage. Only issue with the cage is the instructions are a bit vague and not detailed. The current instructions use labels to refer to the individual parts of the cage but the parts of the cage themselves are not labeled so it's slightly confusing to put together. Great cage overall. -Sandra R
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by Danilynne9966 on March 28, 2023
Perfect for my conures. -Danielle L
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by Sandy on March 26, 2023
We bought this cage gif our 2 sugar gliders and absolutely love it . The gliders love all the room they have to play in . -Sandy N
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by Danilynne9966 on March 7, 2023
I love this cage! Easy to assemble, very roomy and I love that I can add extensions whenever I want. I have 5 conures and I bought the cage plus one extension to start and it’s perfect.
The only downside is it went one sale right after I bought it so keep an eye on the price and watch for a sale. -Danielle L
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by ADARAMAY on March 1, 2023
The cage overall is functional but in my opinion not near the amount I paid. One door has the latches installed incorrectly, which causes the door to stick meaning this door will likely remain closed unless I’m cleaning. One of the bars was bent and creates a gap, which is actually a hazard to my birds. A lot of parts were bent. The instructions were poorly written and impossible to understand. As I said. The cage will serve its purpose but the quality makes it not worth what is being charged. -Adara B
[Response from Seller: Thank you for your review Adara. We’re sorry to hear that your Borneo Cage was not as expected. If you're interested in resolving these issues or needing replacement parts, please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
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by Anonymous on February 22, 2023
Great cage my African gray loves it. Though I will agree with other reviews yes you need two people to build it and the directions are less than helpful. If the parts were labeled that would be helpful and if the screws didn’t come all jammed into a bag that would be helpful ( you will spend 5mins sorting and separating screws) other then that it’s a great cage well constructed and plenty of room for perches toys ect. -Melissa B
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by Anonymous on January 24, 2023
Perfect for my sugar gliders. I have the Borneo Cage + 2 Borneo Add-On units. Highly recommend it. Good quality. Sturdy. -Jamie K.
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by Heiferhere on January 8, 2023
I got this for my non-releasable squirrel & it is awesome! I plan to get the add on eventually, but it is still very spacious without. It’s very very easy to build if you have common sense and someone to help hold the panels up. -Heather A.
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by Anonymous on January 2, 2023
I bought my cage for my rhino iguana and she loves it!!! Assembly was pretty easy and came in 2 boxes. Great quality!
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by Anonymous on December 14, 2022
The add on did not have the correct screws, but we had some. And the instructions were not very complete. But it is assembled, have not transferred my sugar gliders yet - Camille C.
[Response from Seller: Thank you for your review. We’re sorry to hear that your cage did not arrive as expected and that you had trouble during assembly. Please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
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by Frank on November 19, 2022
Made better than the other China cages I have. Other than normal bending and popped welds from shipping, it's a pretty good cage with the extra space my Grey squirrel needs. She seems to love it. -Frank G.
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by gkrueger on November 8, 2022
I purchased the Borneo cage and Add on. I agree that the instructions were vague-but I called customer service 3 times just to verify a couple things-like which one was side panel vs back panel. Customer service rep was awesome,
You do need 2 people—-but everything went together perfectly! You just have to take your time and not tighten everything until it is together
I normally do not write reviews- but since others gave it a bad review- i had to tell you it was pretty easy
it is huge and just what my flying squirrel needed, - Gale K.
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by Gliderdad28 on October 25, 2022
Cage is huge with 2 Add ons. More room than any cage I have found. Directions were a little wonky and not very detailed but got it all put together by my self. - R. Schewiger
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by Anonymous on September 18, 2022
This cage is very sturdy, the wheels hold up well when moved, and my iguanas have done really well living in one once I added a clear plastic to the exterior! It is easy to set lamps on top of the enclosure as well. The double doors are awesome and make rearranging and cleaning the cage easy. My only complaint is that after about 6 months of adding humidity to the enclosure, the bottom of the cage has started to rust and the paint is chipping. If constantly exposed to moisture I'm sure it would get much worse and that's a little frustrating, but waterproof puppy training pads work great for keeping it from getting wet! Definitely recommend if you need a sturdy pet home with easy access in the front.
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by Anonymous on May 30, 2022
I love the idea of this cage. The size is great for a sugar glider. My only issue is that it is NOT easy to assemble. I've never had issues assembling things in my life, but this is something I'm trying to MacGyver or Red Green even. I saved and saved for this cage and I'm done. It was exciting until we opened the boxes. Now it's a nightmare that has been taking an entire room until I have a moment free to try it another way. I'm extremely disappointed in this product and I'll never buy again from here. Customer service was very nice and friendly, that isn't my issue. The product itself is.- Briana H
[Response from Seller: Thank you for your review. This is a popular cage but we are sorry that you weren't completely satisfied with the cage or the replacement parts. If there's anything else we can do for you, please reach out to our friendly customer service team using the link at the bottom of the website for assistance.]
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by Anonymous on May 20, 2022
💯💯💯💯💯🦍🦍🦍🦍🦍 - Joseph T
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by Sumerlyn on March 14, 2022
I bought 2 for my 2 colonies of 4 and 5. I plan on connecting them and making 2 very large cages. Even as the single cages they have so much room now. -Sumerlyn C.
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by BobbieJoBond on December 9, 2021
Instructions were not super good. Had to wait for a replacement part for a back panel that was broken in 4 spots. The add on was welded poorly so it was very poky. Sharp. Covered it with fleece. The screws were not correct, needed 4 big screws and 24 smaller with 8 needing nuts. They were reversed so we had to find washers to make them work. I was very disappointed in buying it when they sent me the cage was in stock then it went on sale for $65 less then i pd before i even got the cage. As for the size it is a good size. The gates are a little catchy, you have to left up on them to open. But it will work. -Bobbie Jo B.
[Response from Seller: Thank you for your review Bobbie Jo. We apologize for any inconveniences with your cage. For future reference, if you ever have any missing parts or questions about the assembly process please reach out to us and we would be more than happy to assist. Based on our records you were provided replacement parts that resolved the issues mentioned, but if there's anything else we can do for you, please contact our friendly customer service team using the link at the bottom of the website for assistance. We are glad to hear that the cage will work for you and your pets need, and we hope to do business with you again soon.]
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by Cheryl on November 25, 2021
My gliders loveeee this cage! So much room to play. It arrived in perfect condition. I bought some platforms to put in the cage!!!! -Cheryl C.
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